PRIVACY POLICY

BACKGROUND:

 Moore Solicitors understands that your privacy is important to you and that you care about how your personal data is used. We respect and value the privacy of everyone who visits this website (“Our Site”) and will only collect and use personal data in ways that is consistent with our obligations and your rights under the law.

 Please read this Privacy Policy carefully and ensure that you understand it.

 1.             Definitions and Interpretation 

In this Policy the following terms shall have the following meanings:  

2.             Information About Us 

Our Site is owned and operated by Moore Solicitors, a sole trader 

Address: Kings House Station Road Kings Langley Hertfordshire WD4 8LZ.

VAT number: 181 0388 17.

3.             What Does This Policy Cover?

This Privacy Policy applies only to your use of Our Site. Our Site may contain links to other websites. Please note that we have no control over how your data is collected, stored, or used by other websites and we advise you to check the privacy policies of any such websites before providing any data to them. 

This policy does not relate to clients/consumers who engage our services, as additional information will be provided directly to them.

4.             What Is Personal Data?

Personal data is defined by the UK GDPR and the Data Protection Act 2018 (collectively, “the Data Protection Legislation”) as ‘any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier’.

Personal data is, in simpler terms, any information about you that enables you to be identified. Personal data covers obvious information such as your name and contact details, but it also covers less obvious information such as identification numbers, electronic location data, and other online identifiers.

5.             What Are My Rights?

Under the Data Protection Legislation, you have the following rights, which we will always work to uphold:

a)             The right to be informed about our collection and use of your personal data. This Privacy Policy should tell you everything you need to know, but you can always contact us to find out more or to ask any questions using the details in Part 15.

b)             The right to access the personal data we hold about you. 

c)             The right to have your personal data rectified if any of your personal data held by us is inaccurate or incomplete. 

d)             The right to be forgotten, i.e. the right to ask us to delete or otherwise dispose of any of your personal data that we hold. 

e)             The right to restrict (i.e. prevent) the processing of your personal data.

f)               The right to object to us using your personal data for a particular purpose or purposes.

g)             The right to withdraw consent. This means that, if we are relying on your consent as the legal basis for using your personal data, you are free to withdraw that consent at any time.

h)             The right to data portability. This means that, if you have provided personal data to us directly, we are using it with your consent or for the performance of a contract, and that data is processed using automated means, you can ask us for a copy of that personal data to re-use with another service or business in many cases.

i)               Rights relating to automated decision-making and profiling. We do not use your personal data in this way.

It is important that your personal data is kept accurate and up-to-date. If any of the personal data we hold about you changes, please keep us informed as long as we have that data.

Further information about your rights can also be obtained from the Information Commissioner’s Office or your local Citizens Advice Bureau.

If you have any cause for complaint about our use of your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office https://ico.org.uk/concerns/. We would welcome the opportunity to resolve your concerns ourselves.

6.             What Data Do You Collect and How?

You may provide us with your email and telephone contact number as well as your personal home postal address.

7.             How Do You Use My Personal Data?

Under the Data Protection Legislation, we must always have a lawful basis for using personal data. We use personal data you provide through the website to:

·      Communicate with you, if you use contact us page;

·      For feedback – either through Review Solicitors or Google

8.             How Long Will You Keep My Personal Data?

We will not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected; usually contact through the website, will only be kept for a minimum time in order to respond to your query or process feedback information. If you become a client, this will be extended to a period of 6 years.

9.             Do You Share My Personal Data?

We will not share any of your personal data with any third parties for any purposes, subject to the following exception(s).

·      In the normal course of running the business, which requires accountants and IT specialists

·      Review Solicitors and Google Analytics help monitor use of website and feedback information, but information can be carried out anonymously

10.          Can I Withhold Information?

You may access certain areas of Our Site without providing any personal data at all. 

11.          How Can I Access My Personal Data?

If you want to know what personal data we have about you, you can ask us for details of that personal data and for a copy of it (where any such personal data is held). This is known as a “subject access request”.

All subject access requests should be made in writing and sent to the email address shown in Part 15. 

There is not normally any charge for a subject access request. If your request is ‘manifestly unfounded or excessive’ (for example, if you make repetitive requests) a fee may be charged to cover our administrative costs in responding.

12.          How Do You Use Cookies?

Our Site may place and access certain first-party Cookies on your computer or device. First-party Cookies are those placed directly by us and are used only by us. We use Cookies to facilitate and improve your experience of Our Site and to provide and improve our services. We have carefully chosen these Cookies and have taken steps to ensure that your privacy and personal data is protected and respected at all times.

All Cookies used by and on Our Site are used in accordance with current Cookie Law.

Before Cookies are placed on your computer or device, you will be shown a <<insert description of prompt, e.g. pop-up>> requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of Our Site may not function fully or as intended.

13.          How Do I Contact You?

To contact us about anything to do with your personal data and data protection, including to make a subject access request, please use the following details (for the attention of Harsha Moore):

Email address: harsha@mooresolicitors.co.uk          .

Telephone number: 01923 238 427.

14.          Changes to this Privacy Policy

We may change this Privacy Policy from time to time. This may be necessary, for example, if the law changes, or if we change our business in a way that affects personal data protection.

Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up-to-date. This Privacy Policy was last updated on <<insert date>>.

15.          Attribution

This Privacy Policy has been created using a document template from www.simply-docs.co.uk.